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F.A.Q.
Frequently asked questions
Welcome to our Frequently Asked Questions page! Here, you’ll find answers to common questions about our anime-inspired art collections, including details on our canvas prints, acrylic designs, and framed posters. Whether you’re curious about shipping, customization options, or how we create our unique silhouettes, we’ve got you covered. Dive in to learn more and enhance your shopping experience with us!”
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Registration & Orders
We offer a range of anime-inspired products, including acrylic prints, canvas prints, and framed posters. Each item is designed to bring a unique touch of anime art into your space.
Simply browse our collection, select your desired products, and add them to your cart. When you’re ready, proceed to checkout to complete your purchase. You’ll receive an order confirmation email once your order is placed. Tracking and billing information will also be sent to your email on file.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment on our courier’s website.
You can also create an account with IMS IDeal to track your order as well. Click here to create an account.
Currently, we do not offer customization options. However, we’re always looking to expand our offerings, so stay tuned for updates!
Sign up for our newsletter to receive updates on new products, special offers, and exclusive discounts. You can subscribe by clicking here
You can reach our customer service team by email at Support@Imsideal.com, by Phone at ……. or through our contact form on the website by clicking here. We’re here to help with any questions or concerns you may have.
Shipping & Delivery
- Standard Shipping
- Expedited Shipping
Shipping times will vary depending on your location and country. You’ll see the estimated delivery time at checkout based on your chosen shipping method.
althogh products usually ships within 1-2 business days, shipping times will vary depending on your location and country. You’ll see the estimated delivery time at checkout based on your chosen shipping method.
Yes, we ship worldwide. Shipping costs and delivery times vary depending on your location. You can also view the shipping options and costs at checkout.
Yes, once your order is processed, you will receive an email with tracking information. Click on your tracking number to track your product in real-time.
If you have any issues or concerns, please contact us by email at support@IMSIDeal.com. Or click here to chat with us.
Returns: How-To
We accept returns within 30 days of the delivery date. Items must be in their original condition and packaging to be eligible for a return.
You can find detailed information about our store policies, including shipping, returns, and privacy, on our website under the “Policies” section or you can click here.
To initiate a return, you can either click here to fill out our return form or email us directly at support@imsIdeal.com. We’ll guide you through the return process.
Items must be in their original, unused condition and packaging to qualify for a return. Unfortunately, we cannot accept returns for items that have been used or opened.
If you received a damaged or incorrect item, please contact us immediately at support@imsIdeal.com. We’ll arrange for a replacement or refund as quickly as possible.
Once we receive your returned item, we will process it within 5-7 business days. You’ll receive an email confirmation once your refund or exchange has been completed.
Payment & Security
We accept a variety of payment options including major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Amazon Pay, Stripe and more.
Absolutely. We use advanced encryption and industry-leading security protocols to ensure that your payment information is protected. Your credit card details are never stored on our servers, and our system is designed to safeguard your data from unauthorized access.
We employ robust fraud prevention tools and encryption methods to protect your transactions. Our payment gateway partners are PCI compliant, meaning they adhere to the highest standards of payment security.
No, we currently do not support the use of multiple payment methods for a single transaction. Please choose the most convenient payment option at checkout.
No, your credit card information is never stored on our servers. Each transaction is processed securely without retaining sensitive payment details.
Your payment information is only available to you in your account. IMS IDeal, or any unauthorized users, does not have access to your account information.
We Ship World Wide
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Quality and Authenticity
Competitive Pricing
Secure Shopping
UNLEASH your inner anime to the NEXT level
Explore our exclusive collection of anime-inspired art and home decor by visiting our Shop Page today. Whether you’re looking for stunning acrylic pieces, captivating canvas prints, or elegant framed posters, IMS Ideal offers a wide range of products that bring your favorite anime moments to life. Don’t miss out—discover the perfect addition to your collection and elevate your space with our unique designs.
